VINBACCO LOYALTY PROGRAM
REGULATIONS OF THE INITIATIVE EXCLUDED FROM LEGISLATION UNDER ART. 6 PARAGRAPH 1 LETTER C-BIS OF PRESIDENTIAL DECREE 430/2001
PROMOTING ENTITY
The company VINBACCO SRL, VAT number 13269340967, with registered office in Milan (MI), 20123, at Via Vincenzo Monti n. 8, in the person of its legal representative.
SUBJECT AND RECIPIENTS
This is a promotional activity (excluded from the scope of D.P.R. 26/10/2001, n. 430) aimed at users who register on the websites www.vinbacco.com and shop.vinbacco.com and purchase the services and products offered by the promoting entity through this platform.
PARTICIPATION METHODS AND PROMOTED PRODUCTS
The operation concerns all services and products purchased through the vinbacco.com platform.
All consumers who, in the period between 01.06.2025 and 01.06.2026, purchase the products and/or services as specified above will accumulate points.
To accumulate points, the consumer must be registered on this site or register by filling in all the fields of the appropriate registration form, entering their personal data (name, surname, address, telephone, e-mail); upon successful registration, the Customer will receive a confirmation email containing the access credentials to their private area, within which they can manage their participation in this loyalty program, view the accumulated points balance, and request rewards.
The accumulation of points for purchases will occur automatically.
In the event of an order return, the relative points will be automatically reversed along with the refund of the amount spent.
It should be noted that the reward request must be made by the Customer by the final deadline of this program indicated above by accessing their “Private Area” on the website www.vinbacco.com.
Accumulated points not used by the indicated maximum deadline will lose their value and will no longer be usable.
4. Point Assignment
Upon account registration or for an already registered account: 150 points
Purchase with a credit card or online payment with any payment method through the vinbacco.com or shop.vinbacco.com website: 3 points for every €1 spent
Purchase with a voucher through the vinbacco.com website: 1 point for every €1 spent
Write a review on Vinbacco's pages (Google or Trustpilot): 50 points
Bring a friend who purchases a tour or a voucher, showing the purchase: 100 points
Share a photo, video reel tagging Vinbacco on Facebook, Instagram, and TikTok: 50 points
Points related to the purchase of a tour will be credited 5 days after the conclusion of the experience.
In case of cancellation of a booked tour, regardless of the cause, the points for that activity will not be credited to the user's account. Points are awarded exclusively following actual participation in the tour.
Vinbacco reserves the right to modify the above list related to the behaviors of loyalty program members that entitle them to point assignment, as well as to modify the number of points assigned for each behavior, or to modify the rules for assigning points for each behavior, in compliance with the terms established at the end of these regulations, without prejudice to any rights already acquired by members before the entry into force of the changes in question. Any changes will be communicated on the website in the dedicated section at least 15 days before they take effect.
5. Conversion of Loyalty Points into Discount Vouchers
Upon reaching the minimum number of loyalty points as indicated below, you can request a discount voucher within your personal area on the Vinbacco.com website, which will be issued in the form of a discount code. Following the confirmation of your choice, the number of points necessary for the chosen discount voucher will be deducted from your total accumulated points. After selecting the desired voucher and subsequent confirmation, you can view the personalized code to be used for its redemption in your private area.
Vinbacco reserves the right to change the list of discount vouchers listed below, their nature, and/or the number of points required to obtain them at any time, without prejudice to discount vouchers already requested before the effective change referred to in this article. Any changes will be communicated on the website with adequate advance notice.
The list of selectable discount vouchers is as follows:
- Discount Voucher Value €15. You can get this discount voucher with 375 points.
- Discount Voucher Value €25. You can get this discount voucher with 625 points.
- Discount Voucher Value €50. You can get this discount voucher with 1250 points.
- Discount Voucher Value €80. You can get this discount voucher with 2000 points.
- Discount Voucher Value €100. You can get this discount voucher with 2500 points.
- Discount Voucher Value €130. You can get this discount voucher with 3000 points.
- Discount Voucher Value €160. You can get this discount voucher with 3750 points.
- Discount Voucher Value €220. You can get this discount voucher with 5000 points.
- Discount Voucher Value €275. You can get this discount voucher with 6250 points.
- Discount Voucher Value €330. You can get this discount voucher with 7500 points.
- Discount Voucher Value €450. You can get this discount voucher with 10000 points.
- Discount Voucher Value €600. You can get this discount voucher with 12500 points.
- Discount Voucher Value €1000. You can get this discount voucher with 25000 points.
6. Conditions for Using the Discount Voucher
In case of theft, non-use within the terms, product returns for a change of mind, or order cancellation for reasons not attributable to Vinbacco where the Discount Voucher was used, it cannot be replaced or refunded in any way, not even partially, nor will the points used for the conversion be returned.
Purchases made using Discount Vouchers will in turn entitle to the accumulation of further points.
7. Validity of Points and Generated Discount Vouchers
Validity of points: Points can be accumulated until June 1, 2026, and used by the same date to request Discount Vouchers. Starting from June 2, 2026, all remaining unused points will be permanently reset, with no possibility of refund or re-crediting.
Validity of Discount Vouchers: Each Discount Voucher obtained through point conversion will be valid for 6 (six) months from the date of issue of the relative voucher code. After this period, the Discount Voucher will be considered permanently expired and cannot be used in any way.
Non-repeatability of converted points: In case of expiration of the Discount Voucher, the points used for the conversion will not be refunded, re-credited, or replaced under any circumstances.
8. Voucher Management and Personal Area
- Vouchers unlocked with points are visible within the “My Account” private area.
- The available credit is automatically updated by the system and does not require any manual action from the user.
- To use the voucher, simply copy the generated code and enter it during checkout before payment.
9. Checking the Points Balance
The updated points balance, relative expiration dates, and available discount vouchers can always be consulted by accessing the “My Account” area on vinbacco.com.
10. Account Suspension or Deletion
In case of a request for account deletion by the user, the associated loyalty program will also be automatically deactivated, and any accumulated points and Discount Vouchers will be canceled without any right to a refund or re-credit.
Vinbacco also reserves the right to suspend or deactivate the loyalty account in case of improper use, fraud attempts, or violation of these terms. In such circumstances, all accumulated points and Discount Vouchers will be canceled.
11. Program Modifications and Suspension
Vinbacco reserves the right to modify, suspend, or terminate the Loyalty Program at any time.
In case of suspension or closure, registered users will be notified through official channels (email, vinbacco.com website, or My Account area) with at least 15 days' notice, except in cases of force majeure.
If requested, Vinbacco may provide a reasoned communication of the reasons behind the decision.
Upon termination of the Program, any unused points or vouchers will no longer be valid and will not entitle to refunds.
12. Processing of Personal Data
Users' personal data are processed in accordance with EU Regulation 2016/679 (GDPR). The complete information on data processing is available in the “Privacy Policy” section of vinbacco.com.